Policies

 

We at Aradia Fitness appreciate your business and want to continue to offer the high quality and variety of classes at dance studio in Vaughan.  Please read the policies below that help us to keep these standards high and allow us to offer you the flexibility that has become our standard.

Class Registration & Attendance:
Pre-registration is required for any & all classes you wish to attend. Clients who pre-register are given first priority on attendance; many of our classes have limited space and walk-in clients are not guaranteed admittance to class. Classes with three (3) or less clients registered 12 hours prior to class time are subject to cancellation at management’s discretion. Please register in advance to assist us with managing our convenient schedule and small class sizes!

Attendance is our Pole Dance level classes are strictly monitored for safety & liability reasons. First-time pole students MUST first attend a “Teaser” intro to pole dance class and will not be admitted to any other pole class until this is completed. To advance within our pole dance level curriculum, attendance in a minimum of eight (8) classes of your current level is required. Once minimum attendance is reached, clients must undergo a “Level Up” pole assesment with their instructor to demonstrate their capability to advance to the next level. Pole students with previous pole dance experience, who are visiting Aradia Fitness for the first-time, should email us at cary@aradiafitness.com for an email consultation on the appropriate level placement.

Refund Policy:
All sales are final. In the event a class is missed due to illness, injury or other emergency – please contact us directly at vaughan@aradiafitness.com to discuss rescheduling your class. Expiration date extensions will not be granted, unless due to extreme emergency – expiration date forgiveness may be granted on a case-by-case basis. It is the student’s responsibility to be aware of the expiration date of classes & class packages.

Late Cancel/No-Show Policy:
Aradia Fitness offers a hassle-free class cancellation policy up to six (6) hours prior to class time. Any pre-paid class credits will then be placed back onto your account for future use. All cancellations less than six (6) hours prior to the class will be considered a “late cancel” – a class credit will be removed from you current class pass… or your account will given an outstanding balance. Students who NO SHOW for a class will lose a class credit or have a negative balance applied to their account. Students must settle any negative balances prior to attending any future classes. Thank you in advance for your consideration – your understanding of our policies allows us to continue to offer you our quality classes at affordable prices!

Exceptions to this policy may be made at the discretion of the management only.

Privacy & Class Conduct
Safety and comfort are of utmost priority at Aradia Fitness. Clients are expected to be respectful and attentive in classes. Exercises should be limited to those directed by your instructor. Students who chose to attempt exercises outside those being taught in class may be asked to leave class with no refunds. At times, your instructor may not allow you to attempt a new technique… please understand this decision is for safety reasons as she may not feel comfortable spotting you or she may feel your body is not quite ready to attempt the technique.

We ask that cell phones be turned off or placed on silent during class to avoid disruptions. Please keep conversations with classmates to a minimum. While we love that you are excited to see your friends in class, loud conversations are disruptive to your other classmates and may cause you to miss important instruction or exercise cues from your instructor!

Video and photos are not permitted during class. After class is completed, if there is time prior to the next class, your instructor may allow you to take photos or videos if you wish. Please keep in mind that your classmates may not want to be in your photo or video – it is important to ask them first or to ensure your image does not contain others in it.

Many of our classes simply require yoga pants & a tshirt. Minimum attire for classes is shorts and sports bra. All intimate body parts must be covered at all times. As students progress into higher pole dance levels students should expect to wear the appropriate attire for safely executing more difficult pole techniques. Dance shoes are welcome in pole classes level Pole 2 and above – please NO street shoes! Feel free to reach out to your instructor or email us for recommendations on appropriate pole shoes for class. Shoes should have rubber soles and be free of buckles, straps and anything that may potentially damage our equipment. Students wearing innappropriate attire may be asked to leave class with no refunds given.

If at any time you feel uncomfortable in class, for any reason, please let your instructor know immediately or contact us after class by email or phone.

Private Party Bookings & Deposits
In order to reserve your preferred date and time for a private party, we require a non-refundable deposit. The deposit will be applied towards the total cost of the party/workshop. Any other outstanding balances must be paid the day of your private event upon arrival at the studio.

PLEASE NOTE: party deposits are non-refundable. We will always attempt to accommodate rescheduling the time of your party within the same day, depending on availability, with no penalty. Due to the popularity of our private parties, a $25 rescheduling fee will be required to move your event to a different date. Any private party cancellations will lose the deposit. Exceptions to this policy may be made due to extenuating circumstances at the sole discretion of the studio management.

Inclement Weather Policy
At any time, the studio may chose to cancel classes in the case of inclement weather/dangerous travel conditions. Should the weather forecast be calling for potentially hazardous conditions, the studio will send out an e-mail and post on social media sites as early as possible to alert students to the possibility of a cancellation. Once alerted, we will endeavor to make the call and communicate cancellations a minimum of 2 hours before the posted start time of the class. The primary method of communication with clients is by email – it is the responsibility of the client to ensure a valid is email is on their account and they have “opted-in” for studio & class notifications. Clients can also monitor our Facebook pages for up-to-date notifications (http://facebook.com/AradiaFitnessvaughan).

If the studio cancels classes due to weather, all registrations will be early-cancelled and any applicable class credits will be returned to the students’ accounts. No extensions, refunds, or credits will be given for clients with unlimited memberships.

If the studio chooses to run classes and keep the studio open, but a student chooses not to travel to class at their own discretion, the student should notify the studio as soon as possible prior to class start time. Studio management may then choose to early cancel the student’s registration, at management discretion. No refunds will be provided for students who no-show or late cancel in such circumstances, without reasonable notification to management in advance. For Workshops and Parties, exceptions to the no-refund policy may be made at the discretion of management and with reasonable advance notice.

These policies supersede any previously posted policies and any previously dated policies on written documents including those outlined in paper membership contracts and may be changed at any time at the discretion of Aradia Fitness Vaughan management.